Return & Refund Policy

At SOL MEDICINALS, we stand behind the quality of our products and are committed to providing our customers with the best possible experience. If you are not entirely satisfied with your purchase, we’re here to help.

1. Returns

Due to the nature of our products, we only accept returns under certain conditions:

- Eligibility for Returns: To be eligible for a return, your item must be unused, unopened, and in the same condition that you received it. The item must also be in the original packaging.

- Timeframe: You have 14 days from the date you received the item to initiate a return.

- Non-returnable items: Due to health and safety reasons, certain items such as opened herbal-infused products or salves cannot be returned.

2. Refunds

Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will process your refund to the original method of payment within 7 business days.

- Refund Timeline: Refunds may take a few days to reflect in your account, depending on your bank or credit card provider.

- Shipping Costs: Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund.

3. Exchanges

We only replace items if they are defective or damaged. If you need to exchange a defective product for the same item, please contact us at siena@solmedicinals.com within 7 days of receiving your order.

4. Shipping Returns

To return your product, please contact us at siena@solmedicinals.com for instructions on where to send the return. You will be responsible for paying for your own shipping costs for returning your item. We recommend using a trackable shipping service or purchasing shipping insurance to ensure your return is safely delivered.

5. Contact Us

If you have any questions about our Refund and Return Policy, please contact us at:

- Email: siena@solmedicinals.com

Siena, Naturopath.

Hello ༓

My name is Siena, the founder of SOL. I am so honored to inspire your interest in joining a community of individuals dedicated to achieving holistic well-being through integrative, naturopathic care.

Congratulate yourself on your decision to begin your unique journey into finding your inner vitality again.

We as nauturopaths believe in the inherent wisdom and healing properties found in natural remedies, and strive to offer a diverse range of products and services that support holistic living.

I would be honored to support you in your healing journey. I can assure you my support through this powerful, expansive process.

June 2024 → Bachelor of Health Science (BHSc), Naturopathy

Proud member of the Naturopath and Herbalists Association of Australia (NHAA).

HEALING STARTS NOW ~ Book A Consultation

Initial Consultation

In my practice, your initial visit is more than just a consultation; it's a deep dive into your health journey. We explore your symptoms, medical history, current medications, and lifestyle factors to understand the entirety of your health picture.

As part of our holistic approach, I may recommend various functional tests to uncover any underlying dysfunctions or imbalances in your body. These could include:

* Assessing your gut microbiome

* Evaluating your vaginal microbiome

* Conducting comprehensive blood test

* Analyzing saliva samples

By the end of our session together, you'll receive personalized recommendations tailored specifically to your needs. This might involve immediate adjustments to your diet and lifestyle habits. In some cases, I may suggest targeted supplements or herbal medicine to support your journey to better health. *Please note that all supplements, herbal medicine, and testing are of additional cost.


I will then craft a detailed treatment plan personalized to address your unique health concerns. We'll then discuss and refine this plan during your follow-up appointment, ensuring that you have a clear roadmap to achieving your health goals.

*If you are booking a session from a different time zone you can select
an available time in the calendar and then choose to view in another
time zone. A credit card is required to complete your booking, but you
will not be charged until the appointment time. Please note there is a
48 hour cancellation policy for all sessions, this is
outlined clearly in a waiver following booking.

Book an Initial Consultation

Follow-up Consultation

Your follow-up appointment is typically scheduled 2-5 weeks after your initial consultation, allowing us time to re-assess symptoms and or receive and review results from functional testing. During this session, we dive into your personalized treatment plan and check on your progress with any prescribed interventions. This plan serves as your roadmap to well-being, encompassing a range of details such as your health objectives, dietary advice, lifestyle adjustments, and, if necessary,
prescriptions for herbal remedies or nutritional supplements.

A 60 minute session is offered for those who feel they need more time to discuss their health concerns. This may be for the patient who is presenting with new symptoms that they wish to be addressed along with discussing any adjustments to treatment.

A 30 minute session is intended to monitor progress, address any acute symptoms, make minor adjustments to treatment, or get top-ups of a prescription.

Book a 60 Minute Follow-UpBook a 30 Minute Follow-Up

༓ Pricing ༓

Optimal health is attainable and can cost far less than you might imagine. At first thought, natural healthcare may seem more expensive than insured, Western medical care. Though once you look deeper and consider the long term, naturopathic care is far more affordable and more effective in allowing you to maintain health and thus reduce healthcare costs.

My intention is to provide strategic supplementation and services for a limited amount of time as you regain wellness and vitality. Ideally, eventually you will be free of any and all supplements and only require maintenance. Furthermore, after treatment, you will have adopted healthy lifestyle, and dietary choices that will continue to sustain your health. I strive to instill effective self-care. All herbal medicine, supplements, and testing are of additional cost. That being said, to get you started on your journey back to health, my prices are as follows:

10 MINUTE DISCOVERY CALL ~ FREE

Prior to your initial consultation, I offer a 10 minute discovery call where we can talk about your presenting complaint, and briefly how I may be able to help you in achieving your goals. This is great for anyone who is on the fence about working with a naturopath.

INITIAL CONSULTATION

$180 for 75 min

$250 for couples consults (ie fertility planning) 90 min

FOLLOW UP CONSULTATION

$110 for 30 min

$160 for 60 min

BOOK A DISCOVERY CALL

CLIENT LOVE

"I LOVE the herbal formula you prescribed me. I could stay on these herbs for the rest of my life. I really feel so good with it. My acid reflux is gone, my knee pain is gone, my cyst is gone,
my fatigue is gone, and I finally feel like I can trust my body again. It is a bit scary how good I feel!"

"I am feeling incredible. Everything you have prescribed for me is spot on. I love the way you
explain things and I love that you listen to what I say. A lot of people
dont do that. You are showing me that it is okay to be a human being. I
love that you are not polarized in any way or forcing health goals down
my throat. It is so relieving."

“I would hope that all of my
clients feel as good as you make your clients feel. Thank you for being
so warm and kind and reminding us that it's going to be all okay”

"You are the bloody best!! I just had my ultra sound and she said she
couldn't see a fibroid!! The herbs have worked!! You are on my wall of
fame. THANK YOU!"

"I'm feeling so much better with my sleep and
energy. I really feel like my body is starting to click into gear with
what you have prescribed me."

"Not only is Siena kind and compassionate, she is a wealth of knowledge whose confidence in natural medicine is infectious. She made me feel completely comfortable in her presence, and was always determined to get to the root of the issue. Siena made me feel validated in my experience and reassured in my journey with her, I couldn't recommend her enough!"

PRODUCT REVIEWS

"I am over 70 years old. I needed a hip replacement and had to wait
over a year for the surgery, and your CBD worked solely as my pain
management and kept me entirely off pain medication... It is a true
wonder of nature and your commitment." - Swami Sadasivanana

"The CBD balm is the first thing that has really worked to relieve
muscle pain in my lower back. I haven't used tramadol for my pain since
this CBD balm works better and faster. It is really pretty amazing." -
Doris

"I've been smoking cannabis to go to sleep for almost 6 years and
switched to THC drops around January. That was working in helping me go
to sleep and stay asleep, but I woke up feeling hungover every day. I
discontinued the THC and my sleep issues persisted. About 2 months ago
my friend gifted me your Sleep Honey and it has been a game changer! I
can finally fall asleep and stay asleep without waking up through the
night and without waking up feeling hungover the next day." - Trilleyez

"This CBD salve brings almost instant relief to my arthritic thumbs
and big toes.. I love it!!! and need to get some more!" - Courtney
Jensen

"I personally have suffered from shoulder inflammation (bursitis) for
the past 4 years. After purchasing the CBD balm, I was advised to apply
to my shoulders and massage it thoroughly into the skin twice a day. It
has been 2 weeks of applying it as advised and I have noticed a
significant reduction in my shoulder pain. This stuff is amazing and I
highly recommend it." - Nick Ortodossi

"When the CBD is worked into the body with massage, it instantly
relieves tension and reminds my muscles to relax. It isn't overpowering
like icy-hot, but it feels like it quietly tells my muscles to loosen
their grip. On the inflamed tendons around my knees and ankles, the CBD
feels like it numbs the discomfort. It feels like its directly
addressing the stiff, uncomfortable feeling around my joints." - Liv
Harvell